Case Study EB Engagement Manufacturing

Case Study

How USI helped a manufacturing company improve benefits engagement and increase employee satisfaction.

Strategies and Solutions

Positive Financial Impact

CONFIDENTIAL AND PROPRIETARY: The information contained herein is confidential and proprietary information of USI Insurance Services, LLC. Recipient agrees not to copy, reproduce, distribute or disclose it to any other person, in whole or in part, without the prior written consent of USI. © 2025 USI Insurance Services. All rights reserved.

USI negotiated credits with the supplemental carrier to cover the added expense of the communications and enrollment strategy — saving the organization $25,000. Bundling the supplemental coverage with other ancillary products helped reduce client premiums by an additional 2.5%. Employees responded positively to the additional enrollment support provided by the virtual benefits counselors, increasing employee engagement and helping to reduce turnover.

Background

A manufacturing company with 350 employees wanted to offer more competitive benefits to keep workers engaged, but had a limited budget due to significant investments in facility modernization.

2.5%

reduction in overallbenefits premium

$25,000

in carrier credits

measurable results

USI identified several opportunities to improve the client's benefits strategy, including adding value with voluntary benefits and expanding open enrollment communications.Our workforce technology and employee benefits communications consultants helped the client develop a robust benefits communication strategy, including targeted messaging and one-on-one enrollment support with virtual benefits counselors. We recommended expanding supplemental coverages, and used enrollment in these new lines of coverage to negotiate credits from the supplemental carrier.

— USI Employee Benefits Client

Working with USI, we are able to do more with our benefits program without spending more.

Effective Communicationis a Must-Have forBenefits Engagement

Employees who are satisfied with their benefits are:

of all workdays lost

65%

Rear view of three technicians or engineers of industrial plant in workwear leaving workshop at the end of working day

The facility lacked state-of-the-art surveillance capabilities

#hashtag

USI helped improve security camera use to document fall incidents. New state-of-the-art cameras with artificial intelligence send alerts when the system detects unusual behavior. The cameras also serve as a training tool for workers and a deterrent for fraudulent claims. Additionally, USI helped implement the use of wearable technology equipped with location tracking and fall detection.

The company had an ineffective return-to-work policy in place

#hashtag

USI helped the client initiate a light-duty return-to-work program to ensure injured employees could come back to work sooner.

An inadequate jobsite layout and improper personal protective equipment resulted in slippery walking surfaces

#hashtag

USI helped formulate an engineering control to divert oil away from travel paths. USI also recommended the use of non-slip floor polish in travel path areas, and non-slip footwear for slippery areas. As a result, the client saw a 55% decrease in slip-and-fall injuries.

The client lacked a tracking method to monitor prevention measures

#hashtag

USI helped the client develop a dashboard tracking system to be updated weekly, including the status of preventive measures to combat conditions that led to falls.

Dashboard Tracking System

Jobsite Layout Optimization

Improved Policy Implementation

Security System Upgrades

Businessman works on laptop Showing business analytics dashboard with charts, metrics, and KPI to analyze performance and create insight reports for operations management. Data analysis concept.Ai

Engineer Teamwork Meeting, Engineers discussing on a project and working on blueprint meeting for project working with a partner at the construction site at desk in the office, Construction concept.

Modern automatic automobile manufacturing workshop. A busy car production line. Industrial scenery background.

mechanic in auto repair center Cleaning using a mop Squeeze water from the epoxy floor. in the car repair service center

The client used an unsophisticated incident investigation process

#hashtag

USI helped implement a thorough incident investigation process and claims management plan for slip, trip and fall claims. The client saw a 62% reduction in total incurred claims.

Investigation Enhancements

A worker is punching his time card with the automatic clock

Get in touch

Want similar results for your business?

Data analyst working on business analytics dashboard with charts, metrics and KPI to analyze performance and create insight reports for operations management.

Focused multiracial corporate business team people brainstorm on marketing plan financial report gather at office table meeting, diverse serious colleagues group discuss paperwork engaged in teamwork

Ocean sunset view from bedroom balcony for travel concept.

“

”

Modern luxury hotel reception counter desk with bell

Improve Benefits Communication

USI’s broad communications solutions help increase employee satisfaction, reduce administrative burdens, and improve compliance for employers. Some of our resources include: Interactive summary of benefits Open enrollment communications Educational video library Benefit Resource Center

CAT Modeling and Proprietary Analytics

Benefits Communication

Enhance EnrollmentSupport

USI leverages strategic partnerships to help clients develop a more robust and engaging employee experience, including resources such as virtual and on-site benefits counselors and streamlined enrollment support.

CAT Modeling and Proprietary Analytics

Solution

Expand VoluntaryBenefits

Employers can add value to their benefits without increasing program costs by offering supplemental benefits, such as accident, critical illness, and hospital indemnity. USI uses supplemental enrollments to negotiate carrier credits which help cover the cost of the communication strategy.

CAT Modeling and Proprietary Analytics

Solution

Hollywood Beach in north Miami, Florida colorful pastel blue house apartment building with Art Deco retro vintage style architecture looking up on palm tree, window and evening sky

tropical hurricane approaching the USA.Elements of this image are furnished by NASA.

Loweremployee turnover

1.6xmore likely to be productive

1.5xmore likely tobe engaged

1.5xmore likely to be loyalto their employer

Source: MetLife 2024 Employee Benefit Trends Study

Employers can see premium savings of up to 4% with a comprehensive benefits engagement and enrollment plan.

Case Study

EMPLOYEE BENEFITS

Voluntary Benefits

Enhanced Enrollment Support

Benefits Communication

Effective Communicationis a Must-Have forBenefits Engagement

Employees who are satisfied with their benefits are:

Improve Benefits Communication

Enhance EnrollmentSupport

Enhanced Enrollment Support

businessman investment consultant analyzing company financial report balance sheet statement working with digital graphs. Concept picture for stock market, office, tax,and project. 3D illustration.

GET IN TOUCH

Want similar results for your business?